Customer reviews

Average rating
4.9/5
5

Excellent

Great location, super friendly and helpful staff. Clean, modern rooms with amazing mattress and pillows and also air conditioned. Would highly recommend.
Hotel guest
1-Jul-2024
5

Excellent

Fantastico! Excellent location! Staff was friendly and super helpful. Rooms were modern, clean, and very comfortable.
Hotel guest
25-Jun-2024
5

Excellent

Location was great. Beds and sheets also. Attention was amazing. This really upgraded our experiencia. Laura did make a difference. Would definitely choose it again if I visit Rome.
agustina ipina
3-Jun-2024
5

Excellent

Our stay at Relais Rione Ponte was wonderful. The staff greeted us warmly, provided recommendations for nearby restaurants, and were responses to any questions (even after hours). The location was perfect for touring around Rome and the Vatican. The room and bathroom were clean, toiletries restocked (they even provided conditioner which is more rare for Italian hotels).
Hotel guest
2-Jun-2024
5

Excellent

Great location. Very helpful local recommendations for food, cafe, etc. Thank you!
Hotel guest
28-May-2024
5

Excellent

excelente atención, el hotel super bien ubicado.
Hotel guest
22-May-2024
5

Excellent

The Ladies at Relais Rione Ponte went out of their way to assist us with our sightseeing and journey. A great central place to stay in Rome.
Hotel guest
14-May-2024
5

Excellent

This is a wonderful place to stay in Rome. Great location and the rooms are very nice.
Hotel guest
11-May-2024
5

Excellent

We had a wonderful stay at Relais Rione Ponte! It is in a great location - just around the corner from Piazza Navona! It is walkable to all sites, clean, and quiet. The service is friendly and helpful! We would definitely stay again! Thanks for making our first stay in Rome so memorable!
Patricia Carey
24-Apr-2024
5

Excellent

The hotel was perfectly located to see the city and, better yet, was right next to a taxi stand. Our room was solid, large, with large windows, a high ceiling, a very comfortable king bed, everything in perfect shape. The bathroom was large, had two sinks, a very large shower. There was housekeeping every day. The folks who ran things were warm, thoughtul (bringing us cappucinos and pastry in the morning) and extremely helpful. Price point was excellent. We strongly recommend this lovely hotel. When we return to Rome we'll surely stay there.
David Greenberg
6-Apr-2024
5

Excellent

Great staff! They were so helpful and friendly. The location was great. Plus the rooms were nicely appointed and clean! We would stay again.
Hotel guest
17-Jan-2024
4

Very good

We thoroughly enjoyed our stay at the hotel. The room was clean and spacious and the high ceilings were an amazing plus! The reception staff was friendly and helpful. The building is challenging to get around with a stroller but otherwise we loved the hotel.
Hotel guest
21-Dec-2023
5

Excellent

Very friendly and helpful welcome. Fantastic location and very nice rooms. Highly recommended!
Luc Wellens
29-Nov-2023
5

Excellent

Excellent staff and location. A few minor issues relating to airport pickup and a sewer smell but staff were quick and efficient to address these and resolve them. The location is perfect, close to many great restaurants and walking distance to all the sites. Staff were personable and helpful with local navigation and suggestions. Room was large and comfortable. Nice linens, great bed. Overall a fantastic stay!
Hotel guest
13-Nov-2023
5

Excellent

Sparkling clean! Lovely sheets and towels. Very helpful staff. Highly recommended. Be aware: no breakfast but lots of places nearby; hotel is on the upper floors but there is an elevator; very discreet signage but street address is visible.
Hotel guest
3-Nov-2023
5

Excellent

We had a very nice stay. The staff were extremely lovely and helpful. Relais Rione Ponte is extremely well located. I wouldn't really call it a Boutique Hotel though, as there was no restaurant or bar. But very nice rooms indeed. A great base to explore Rome - highly recommended.
Mark Sewell
25-Oct-2023
4

Very good

Very convenient location. Lovely comfortable beds. Though it would good if they provided decent coffee. We are in Italy after all and I stand coffee in the rooms just doesn’t cut it.
Hotel guest
14-Oct-2023
5

Excellent

Pino, Beatrice and Laura were fabulous hosts. They were responsive to emails before our visit and very professional and friendly when we met them in person. The room was lovely, clean and very spacious. We loved the location--close to Piazza Navona.
Cynthia Reese-McKersie
14-Oct-2023
5

Excellent

From the moment we were greeted by Beatrice, our entire experience at Relais Rione Ponte was exceptional! Extremely clean and so much room as well as the location to everything we needed made this hotel a 5 out of 5!
Patty Littrell
22-Sep-2023
5

Excellent

The service exceeded our expectations. We received valuable information on where to go in Rome given our very limited time there, and we felt cared for. A handy map with highlighted route options was provided. The location is perfectly central via walking to many interesting hubs. The room was brand new, clean and comfortable. We’d certainly choose Relais Rione Ponte for our next stay
Hotel guest
18-Sep-2023


Official website
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UNIQUE LOCATION

steps away from Piazza Navona

SPAZIO ARTE

Original artworks in all rooms and spaces

BESPOKE HOSPITALITY

Tailor-made concierge services