Customer reviews

Average rating
4.9/5
5

Excellent

A Truly Magnificent Unforgettable Stay! I recently had the pleasure of staying at Relais Rione Ponte, and I can't recommend it highly enough! From the moment I arrived, I was greeted with warm hospitality and a stunning ambiance. Location: The property is perfectly situated, offering breathtaking nearby views of Piazza Navona. It’s close to main attractions as Piazza Navona, nearby Pantheon, making it easy to explore the area. Room: My room was nothing short of luxurious. It was spacious, impeccably clean, and beautifully decorated. The bed was incredibly comfortable, and the bathroom was equipped with high-end amenities. I especially loved the additional extras as comfortable slippers, tea/coffee facilities, a professional blow waver and access to an iron and iron board.Access to coffee machines and nibbles close by all day long Service: The staff were outstanding—always friendly, attentive, and eager to assist with anything I needed. Whether it was recommending local dining options or arranging transportation, they went above and beyond to ensure our stay was perfect. Amenities: The facilities were fantastic! I enjoyed the access to sitting areas for a coffee or relax/chill area was a highlight, providing a great way to unwind after a day of exploring. Overall Experience: My stay at Relais Rione Ponte was truly unforgettable. It exceeded all my expectations, and I can't wait to return! If you're looking for a luxurious getaway, look no further. Highly recommend! Sonia Petruccelli
Sonia Petruccelli
14-Oct-2024
5

Excellent

Great staff, great location.
Frank Sberna
13-Oct-2024
5

Excellent

I loved staying here. The staff were above amazing and the location could not have been better. I had been out walking around Rome all day, came back to my room and found my diamond earring on my bed stand. I didn’t even know I had lost it in the room. That’s how honest the housekeepers and the staff are at this hotel. I would stay here again in a heartbeat.
Hotel guest
11-Oct-2024
5

Excellent

Great location , great room , comfy bed and pillows , great bathroom and large shower. Jacob gave us so many suggestions for where to go and where to eat
Hotel guest
29-Sep-2024
5

Excellent

Exceptional service and a great central location. Would highly recommend it and will stay there again when in Rome. So friendly and their follow-up and help went above and beyond.
Hotel guest
19-Jul-2024
4

Very good

The hotel's location near Piazza Navona is perfect for exploring Rome's rich history and vibrant atmosphere. We found ourselves within walking distance of iconic landmarks such as the Pantheon Trevi Fountain. The room was spacious with a comfortable bed and a very large shower. Every interaction with the staff was marked by professionalism and genuine hospitality. We enjoyed sampling traditional Roman cuisine at nearby trattorias and cafes recommended by the hotel staff. The hotel coffee was excellent.
Christiana Brady
14-Jul-2024
5

Excellent

Great location, super friendly and helpful staff. Clean, modern rooms with amazing mattress and pillows and also air conditioned. Would highly recommend.
Hotel guest
1-Jul-2024
5

Excellent

Fantastico! Excellent location! Staff was friendly and super helpful. Rooms were modern, clean, and very comfortable.
Hotel guest
25-Jun-2024
5

Excellent

Location was great. Beds and sheets also. Attention was amazing. This really upgraded our experiencia. Laura did make a difference. Would definitely choose it again if I visit Rome.
agustina ipina
3-Jun-2024
5

Excellent

Our stay at Relais Rione Ponte was wonderful. The staff greeted us warmly, provided recommendations for nearby restaurants, and were responses to any questions (even after hours). The location was perfect for touring around Rome and the Vatican. The room and bathroom were clean, toiletries restocked (they even provided conditioner which is more rare for Italian hotels).
Hotel guest
2-Jun-2024
5

Excellent

Great location. Very helpful local recommendations for food, cafe, etc. Thank you!
Hotel guest
28-May-2024
5

Excellent

excelente atención, el hotel super bien ubicado.
Hotel guest
22-May-2024
5

Excellent

The Ladies at Relais Rione Ponte went out of their way to assist us with our sightseeing and journey. A great central place to stay in Rome.
Hotel guest
14-May-2024
5

Excellent

This is a wonderful place to stay in Rome. Great location and the rooms are very nice.
Hotel guest
11-May-2024
5

Excellent

We had a wonderful stay at Relais Rione Ponte! It is in a great location - just around the corner from Piazza Navona! It is walkable to all sites, clean, and quiet. The service is friendly and helpful! We would definitely stay again! Thanks for making our first stay in Rome so memorable!
Patricia Carey
24-Apr-2024
5

Excellent

The hotel was perfectly located to see the city and, better yet, was right next to a taxi stand. Our room was solid, large, with large windows, a high ceiling, a very comfortable king bed, everything in perfect shape. The bathroom was large, had two sinks, a very large shower. There was housekeeping every day. The folks who ran things were warm, thoughtul (bringing us cappucinos and pastry in the morning) and extremely helpful. Price point was excellent. We strongly recommend this lovely hotel. When we return to Rome we'll surely stay there.
David Greenberg
6-Apr-2024
5

Excellent

Great staff! They were so helpful and friendly. The location was great. Plus the rooms were nicely appointed and clean! We would stay again.
Hotel guest
17-Jan-2024
4

Very good

We thoroughly enjoyed our stay at the hotel. The room was clean and spacious and the high ceilings were an amazing plus! The reception staff was friendly and helpful. The building is challenging to get around with a stroller but otherwise we loved the hotel.
Hotel guest
21-Dec-2023
5

Excellent

Very friendly and helpful welcome. Fantastic location and very nice rooms. Highly recommended!
Luc Wellens
29-Nov-2023
5

Excellent

Excellent staff and location. A few minor issues relating to airport pickup and a sewer smell but staff were quick and efficient to address these and resolve them. The location is perfect, close to many great restaurants and walking distance to all the sites. Staff were personable and helpful with local navigation and suggestions. Room was large and comfortable. Nice linens, great bed. Overall a fantastic stay!
Hotel guest
13-Nov-2023


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UNIQUE LOCATION

steps away from Piazza Navona

SPAZIO ARTE

Original artworks in all rooms and spaces

BESPOKE HOSPITALITY

Tailor-made concierge services